Skills & Competencies for Computer Operations Manager
Computer Operations Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Computer Operations Manager
Responsible for the efficient and effective management of an organization’s computer operations.
JOB RESPONSIBILITIES for Computer Operations Manager
Implements department policies and procedures to effectively operate and maintain computer systems and peripherals. Manages the operation of information system equipment including scheduling workflow, maintenance, and capacity plans. Continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Researches and evaluates potential equipment upgrades to improve the capabilities of computer operations. Ensures computer operations activities meet pre-established production targets and maintain operating budgets.
Computer Operations Manager SALARY RANGE
BASE 50%
$141,448
TOTAL 50%
$152,700
Job Level
M02
Job Code
IT10000037
Education/Degree
Bachelor's Degree
Reports To
Director
Computer Operations Manager Skills and Competencies List
11 general skills or competencies (Job family competencies) for Computer Operations Manager
1
Job Family Competencies –
Computer Hardware
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Names some of the components of internal computer hardware.
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Level 2 Behaviors
(Light Experience)
Tracks computer hardware assets and their specifications within the departments.
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Level 3 Behaviors
(Moderate Experience)
Tests and debugs computer hardware to identify functional or performance issues.
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Level 4 Behaviors
(Extensive Experience)
Recommends innovative ways to troubleshoot complex computer hardware issues across our organization.
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Level 5 Behaviors
(Mastery)
Leads the set-up of computer hardware to increase our organization's operational efficiency.
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2
Job Family Competencies –
Computer Troubleshooting
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Names some of the computer network troubleshooting fundamentals and terminologies.
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Level 2 Behaviors
(Light Experience)
Supports with the troubleshooting and maintenance of end-user computers across our organization.
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Level 3 Behaviors
(Moderate Experience)
Utilizes advanced tools and techniques to resolve performance issues in our computer system.
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Level 4 Behaviors
(Extensive Experience)
Provides timely technical support and coaches others on how to utilize computers correctly.
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Level 5 Behaviors
(Mastery)
Supervises systems troubleshooting and testing to ensure compliance with our established guidelines.
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3
Computer Operations Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Computer Operations Manager
Proficiency Level - 4
5
Competency for -
Computer Operations Manager
Proficiency Level - 5
13 soft skills or competencies (core competencies) for Computer Operations Manager
1
Core Competencies –
Standard Operating Procedures (SOP)
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of our business and operations processes for SOP design and development.
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Level 3 Behaviors
(Moderate Experience)
Researches new tools and techniques for SOP daily management.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex issues arising from SOP practices; develops preventative solutions accordingly.
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Level 5 Behaviors
(Mastery)
Monitors industry for SOP trends and best practices; makes recommendations about those that benefit our business.
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2
Core Competencies –
Budgeting
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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3
Computer Operations Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Computer Operations Manager
Proficiency Level - 4
5
Competency for -
Computer Operations Manager
Proficiency Level - 5
Summary of Computer Operations Manager skills and competencies
There are 0 hard skills for Computer Operations Manager.
11 general skills for Computer Operations Manager, Computer Hardware, Computer Troubleshooting, Information Security, etc.
13 soft skills for Computer Operations Manager, Standard Operating Procedures (SOP), Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Computer Operations Manager, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Budgeting, and be skilled in Planning and Organizing.
11 general skills for Computer Operations Manager, Computer Hardware, Computer Troubleshooting, Information Security, etc.
13 soft skills for Computer Operations Manager, Standard Operating Procedures (SOP), Budgeting, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Computer Operations Manager, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Budgeting, and be skilled in Planning and Organizing.
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